The service
Elea Conecta is an app of Laboratorio Elea (“Elea”) for health professionals, developed and operated by Davait, Inc. (“Davait”). It offers continuing medical education, scientific literature, clinical guidelines, the formulary of Elea products, the Elea Copilot, materials and benefits for patients, medical sample requests and a contact channel with Elea. The app is free.
Who can use it
The app is intended exclusively for health professionals aged 18 or over with a current license in Argentina. By signing up you declare that the details you provide are true and belong to you. We check your license against the registry of professionals: if we cannot verify it, you will not be able to order samples. Each license can be linked to a single account.
Your account
The account is personal and non-transferable. You are responsible for keeping your password confidential and for the activity of your account. If you suspect unauthorised use, let us know at once at info@davait.com.
Content for professionals
The information in the app is educational and intended for health professionals. It does not replace clinical judgment or the assessment of each patient. Product information does not replace the leaflet approved by ANMAT, which prevails in case of any difference. Do not share information about prescription medicines with the general public.
Elea Copilot
The Elea Copilot generates answers with artificial intelligence from Elea's documentation and answers only about Elea products and their therapeutic areas. Before your first question you must accept the Copilot notice, which explains that they are answered by DoquSight, Elea's own artificial intelligence platform, without leaving Elea; you can withdraw it in “Mi perfil”. Answers may contain errors or omissions: check them against the sources shown and your professional judgment. Do not enter data that identifies your patients. Use of the Copilot may have a limit on the number of questions.
Medical samples
You can request free samples of the products Elea enables, within the monthly limits per doctor that Elea sets for each product and subject to available stock; some products may be offered only to certain specialties. Before confirming you see your office address, its reception days and hours and the estimated date, which is a guide. You can cancel an order until it starts being prepared. When it arrives, give whoever delivers it the delivery code the app shows: it is the record of the delivery. If something goes wrong, report it from the order's tracking. Medical samples have no commercial value and selling them is prohibited. Elea may reject, change or cancel orders, for example when stock runs out or the delivery details are wrong, and tells you why.
Materials and benefits for patients
You can share educational materials and benefits with your patients under your professional responsibility. Each benefit has its own conditions.
Questions and pharmacovigilance
You can write to us from “¿Hablamos?” (Let's talk) and we answer within the times shown in the app. To report an adverse event you can also contact Elea Pharmacovigilance at 0800-333-3532 or farmacovigilancia@elea.com. The app is not an emergency service.
Notifications
If you allow them, you receive notifications about your orders, the stock you are waiting for and news about the app. You can turn them off at any time in your device settings.
Acceptable use
You may not:
- Use the app if you are not a licensed health professional.
- Sign up with someone else's details or share your account.
- Copy, distribute or sell the app's content.
- Try to access other users' data or break the security of the service.
- Use the app for unlawful purposes or against these terms.
Intellectual property
The content, trademarks, logos and designs of the app belong to Elea or its licensors and are protected by law. We grant you a personal, limited, non-exclusive and non-transferable license to use the app for professional and educational purposes.
Availability
We work to keep the app available at all times, but it may be interrupted by maintenance, updates or causes beyond our control. We may change, suspend or discontinue features.
Liability
To the extent permitted by law, Elea and Davait are not liable for clinical decisions made based on the information in the app, nor for indirect damages arising from its use or from interruptions of the service.
Suspension and termination
You can delete your account whenever you want from “Mi perfil” (My profile). We may suspend or delete accounts that breach these terms, that do not belong to a licensed professional or whose license is no longer current.
App stores
If you downloaded the app from the App Store or Google Play, that store's terms also apply. Apple Inc. and Google LLC are not responsible for the app or its support. If you downloaded it from the App Store, Apple's standard Licensed Application End User License Agreement also applies, and Apple and its subsidiaries are third-party beneficiaries of these terms.
Changes
We may update these terms. We will publish the new version with its date and, if the changes are significant, we will let you know in the app. If you keep using the app, you accept the updated terms.
Governing law
These terms are governed by the laws of Argentina. Any dispute will be submitted to the competent ordinary courts of the City of Buenos Aires.
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